Privacy Policy
Effective Date: July 10, 2026
Introduction
Welcome to Milestone Home Design. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage our services.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting a consultation, quote, or other services.
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Project Information: Details you share with us about your home, property, or design project in the course of working together.
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Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for the following purposes:
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To provide and improve our design services.
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To communicate with you about your project, appointments, quotes, or transactions.
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To send you updates, promotions, and marketing communications, where you have consented to receive them.
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To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
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Service providers who assist us in operating our website and conducting our business.
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Contractors, vendors, or suppliers involved in your project, only as necessary to deliver the services you have requested.
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Law enforcement or regulatory agencies if required by law.
SMS/Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services whose sole role is to facilitate the delivery of our messages.
The categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; that information will not be shared with, or obtained by, any third party. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. Message frequency varies. Message and data rates may apply.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to any inaccurate or incomplete information.
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Request the deletion of your personal information.
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Opt out of receiving marketing communications from us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Milestone Home Design
32568 Muirfield Drive
Avon Lake, OH 44012
216-877-8500